Terms and Conditions Totallyteeshirts.com Terms And Conditions Delivery Times: All orders are sent via Recorded Delivery and International Signed For. UK orders usually take 1 - 2 days via Recorded Delivery EU orders usually take 3 - 5 days via Royal Mail International Signed For North American and Rest Of The World orders usually take 5 - 7 days via Royal Mail International Signed For Please note we cannot be held responsible for Royal Mail delivery times. Our guides are for approximation only. Refunds: Totallyteeshirts.com follows the distance selling regulations (UK) 2000. This means that you may return any off-the-shelf item to us for a full refund (excluding delivery charges) within 7 days of delivery providing the item is new and unused. Please note that custom-made items are excluded from this and may only be returned if faulty or not as specified. Faulty products may be returned after first contacting us for return instructions. Do not return goods for any reason without first contacting us as it may then be impossible to replace or refund the item. Please note the cost and responsibility of delivery of returns lies with the customer' Customer Data: Please be aware that Totallyteeshirts.com take their customers privacy very seriously and will on no account pass customer details on to any third party. This policy is in accordance with the UK Data Protections act 1998. Many thanks from Totallyteeshirts.com. « Back